Frequently asked questions
How long of a lease am I required to sign?
At Pollocksville Storage Centers, you pay month-to-month. This means you can be with us for as long or as short as you need our services which gives you flexibility according to your needs
How much do units cost?
Our unit prices vary depending on size, availabilty, and occasional promotions. Check this page for general pricing and dimension information, or call our office at 252-638-5063 to find out which units are available today.
Do I need my own lock?
Yes, you will need your own lock. We recommend a disk or cylinder lock to provide the highest level of security for what you are storing at our facility.
How do I report a maintenance issue?
Our managers at Pollocksville Storage Centers proactively maintain the facility. If there is a maintenance issue that we may be unaware of, please notify the office manager in person, via email, or phone at 252-638-5063.
What security measures are in place to protect my stuff?
At Pollocksville Storage Centers, our highest priority is the security of your belongings. All units are indoor-access only, and are protected by keypad-controlled locks and the building is monitored 24/7 by our team and the security camera system.
What climate and pest control measures are taken?
Our storage units offer indoor units only and are 100% climate controlled. All of our units are inspected to make sure they are secured and clean, and we we have regular exterminator treatments applied around the facility to protect your items from unwanted critters.
Am I required to purchase insurance?
No, you are not required to purchase insurance. It is, however, highly recommended. A lot of times it is available to you through your home insurances or renters insurance but we recommend calling your agent to find out what is covered in the way of self storage. If you are not covered, we can help you find a good place who can insure your items in self storage.
How much notice must be given before I move out?
We request two weeks written notice prior to moving out. Full details on the vacate policy will be provided for you at the time of move-in.